Data Protection

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We are very pleased about your interest in our company. Data protection has a particularly high priority for the management of the company. A use of the company's internet pages is basically possible without any indication of personal data. However, if a data subject wishes to make use of special services offered by our company via our website, it may be necessary to process personal data. If it is necessary to process personal data and there is no legal basis for such processing, we generally obtain the consent of the person concerned.

The processing of personal data, such as the name, address, e-mail address or telephone number of a data subject, is always carried out in accordance with the basic data protection regulation and in compliance with the country-specific data protection regulations applicable to the company. By means of this data protection declaration, our company would like to inform the public about the type, scope and purpose of the personal data collected, used and processed by us. Furthermore, this privacy statement informs data subjects of their rights.
As the controller, the company has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. Nevertheless, Internet-based data transmissions may in principle have security gaps, so that absolute protection cannot be guaranteed. For this reason, each data subject is free to transmit personal data to us also by alternative means, for example by telephone.

1. Definitions
The company's data protection declaration is based on the terms used by the European legislator for directives and regulations when the basic data protection regulation (DS-GVO) was issued. Our privacy policy should be easy to read and understand for the public as well as for our customers and business partners. To ensure this, we would like to explain the terms used in advance. We use the following terms, among others, in this privacy policy:

  • a) Personal data - Personal data means any information relating to an identified or identifiable natural person (hereinafter referred to as 'data subject'). An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, a location data, an online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
  • b) Affected person - The person concerned is any identified or identifiable natural person whose personal data is processed by the person responsible for processing.
  • c) Processing - Processing means any operation or series of operations carried out with or without the aid of automated procedures in connection with personal data such as the collection, collection, organisation, organization, storage, adaptation or modification, reading, retrieval, use, disclosure by transmission, dissemination or any other form of provision, comparison or linking, restriction, deletion or destruction
  • d) Restriction of processing - Restriction of processing is the marking of stored personal data with the aim of restricting their future processing.
  • e) Profiling - Profiling is any form of automated processing of personal data consisting in the use of such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects relating to that natural person's work performance, economic situation, health, personal preferences, interests, reliability, conduct, whereabouts or relocation.
  • f) Pseudonymisation - Pseudonymisation is the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that this additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.
  • g) Controller or processing controller - The controller or processing controller is the natural or legal person, public authority, agency or other body which alone or jointly with others decides on the purposes and means of processing personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its designation may be provided for in Union or Member State law.
  • h) Processors - Processor is a natural or legal person, public authority, agency or other body that processes personal data on behalf of the controller.
  • i) The recipient - The recipient is a natural or legal person, public authority, agency or other body to whom personal data are disclosed, whether or not it is a third party. However, authorities which may receive personal data in the context of a specific investigation mandate under Union or national law shall not be considered as recipients.
  • j) Third - A third party is a natural or legal person, public authority, agency or body other than the data subject, the controller, the processor and the persons who, under the direct responsibility of the controller or the processor, are authorised to process the personal data.
  • k) Consent - Consent shall mean any freely given specific and informed expression of the data subject's will in an informed and unequivocal manner, in the form of a declaration or other unequivocal affirmative act by which the data subject signifies his or her consent to the processing of personal data relating to him or her.

2. Name and address of the controller
The controller within the meaning of the General Data Protection Regulation, other data protection laws applicable in the Member States of the European Union and other provisions of a data protection nature is:
Canina® pharma GmbH
Kleinbahnstraße 12
D-59069 Hamm
fon: +49 (0) 23 85 / 920 200
fax: +49 (0) 23 85 / 28 77
E-mail: info@canina.de
website: www.canina.de

3. Name and address of the Data Protection Officer
The Data Protection Officer of the controller is:
Mr Dirk Remke S + G Webservices UG (LLC) & Co. KG
Rudolf-Diesel-Str. 32
49479 Ibbenbüren
fon: 05451/921-23
E-Mail: Datenschutz@sug-webservice.de
website: www.sug-webservice.de
Any data subject can contact our data protection officer directly at any time with all questions and suggestions regarding data protection.

4. Cookies
The company's website uses cookies. Cookies are text files which are filed and stored on a computer system via an Internet browser. Many websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier for the cookie. It consists of a string of characters by which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This enables the Internet pages and servers visited to distinguish the individual browser of the person concerned from other Internet browsers that contain other cookies. A particular Internet browser can be recognized and identified by the unique cookie ID. By using cookies, the Company can provide users of this website with more user-friendly services that would not be possible without the setting of cookies.
Die betroffene Person kann die Setzung von Cookies durch unsere Internetseite jederzeit mittels einer entsprechenden Einstellung des genutzten Internetbrowsers verhindern und damit der Setzung von Cookies dauerhaft widersprechen. Ferner können bereits gesetzte Cookies jederzeit über einen Internetbrowser oder andere Softwareprogramme gelöscht werden. Dies ist in allen gängigen Internetbrowsern möglich. Deaktiviert die betroffene Person die Setzung von Cookies in dem genutzten Internetbrowser, sind unter Umständen nicht alle Funktionen unserer Internetseite vollumfänglich nutzbar. 593 / 1024 The data subject may prevent the setting of cookies by our website at any time by means of a corresponding setting of the Internet browser used and thus permanently object to the setting of cookies. Furthermore, already set cookies can be deleted at any time via an internet browser or other software programs. This is possible in all popular internet browsers. If the data subject disables the setting of cookies in the Internet browser used, not all functions of our website may be fully usable.

5. Collection of general data and information
The Company's website collects a number of general data and information each time a data subject or automated system accesses the website. This general data and information is stored in the log files of the server. The (1) browser types and versions used, (2) the operating system used by the accessing system, (3) the Internet page from which an accessing system accesses our Internet page (so-called referrer), (4) the sub-websites which are accessed via an accessing system on our Internet page, (5) the date and time of access to the Internet page, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system and (8) other similar data and information which serve to avert danger in the event of attacks on our information technology systems.
When using these general data and information, the company does not draw any conclusions about the data subject. Rather, this information is required to (1) deliver the content of our website correctly, (2) optimize the content of our website and its advertising, (3) ensure the long-term functionality of our information technology systems and the technology of our website, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in the event of a cyber attack. Therefore, the company analyzes anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our enterprise, and to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.

6. Registration on our website
The data subject has the possibility to register on the website of the data controller by providing personal data. The personal data transmitted to the data controller is determined by the respective input mask used for registration. The personal data entered by the data subject are collected and stored solely for internal use by the controller and for his own purposes. The controller may arrange for the transfer to one or more processors, such as a parcel service provider, who will also use the personal data exclusively for an internal use attributable to the controller. By registering on the Internet site of the data controller, the IP address assigned to the data subject by the Internet service provider (ISP), the date and time of registration are also stored. The storage of this data takes place against the background that this is the only way to prevent the misuse of our services and, if necessary, to enable the clarification of criminal offences committed. In this respect, the storage of these data is necessary to protect the data controller. This data will not be passed on to third parties, unless there is a legal obligation to do so or the passing on of the data serves criminal prosecution.
The registration of the data subject with the voluntary provision of personal data serves the purpose of the controller to offer the data subject content or services that, due to the nature of the matter, can only be offered to registered users. Registered persons are free to modify the personal data provided during registration at any time or to have it completely deleted from the database of the controller.
The controller shall provide any data subject with information on what personal data relating to the data subject are stored at any time on request. Furthermore, the controller shall correct or delete personal data at the request or indication of the data subject, unless otherwise required by law. The entire staff of the controller shall be available to the data subject as contact persons in this context.

7. Subscription to our newsletter
Subscription to our newsletter On the company's website, users are given the opportunity to subscribe to our company's newsletter. Which personal data is transmitted to the data controller when ordering the newsletter can be seen from the input mask used for this purpose.
The company informs its customers and business partners about offers of the company in regular intervals by means of a newsletter. The newsletter of our company can only be received by the person concerned if (1) the person concerned has a valid e-mail address and (2) the person concerned registers to receive the newsletter. For legal reasons, a confirmation e-mail will be sent to the e-mail address first entered by a person concerned for the newsletter dispatch using the double opt-in procedure. This confirmation e-mail is used to check whether the owner of the e-mail address, as the person concerned, has authorised the receipt of the newsletter.
When registering for the newsletter, we also save the IP address assigned by the Internet service provider (ISP) of the computer system used by the person concerned at the time of registration, as well as the date and time of registration. The collection of this data is necessary in order to be able to trace the (possible) misuse of the e-mail address of a data subject at a later date and therefore serves to provide legal protection for the data controller. The personal data collected during registration for the newsletter will be used exclusively for sending our newsletter. Furthermore, subscribers to the newsletter could be informed by e-mail if this is necessary for the operation of the newsletter service or for registration, as might be the case if the newsletter service is changed or if technical conditions change. Personal data collected within the scope of the newsletter service will not be passed on to third parties. The subscription to our newsletter can be cancelled by the person concerned at any time. The consent to the storage of personal data, which the person concerned has given us for the newsletter dispatch, can be revoked at any time. For the purpose of revoking this consent, a corresponding link is included in every newsletter. It is also possible at any time to unsubscribe from the newsletter mailing directly on the website of the controller or to inform the controller in any other way.

8. Possibility of contact via the internet site
Due to legal regulations, the company's Internet site contains information that enables rapid electronic contact with our company as well as direct communication with us, which also includes a general address for so-called electronic mail (e-mail address). When a data subject contacts the controller by e-mail or by using a contact form, the personal data transmitted by the data subject are automatically stored. Such personal data transmitted on a voluntary basis from a data subject to the controller are stored for the purposes of processing or for contacting the data subject. This personal data will not be passed on to third parties.

9. Routine deletion and blocking of personal data
The controller shall process and store the personal data of the data subject only for the period necessary to achieve the purpose of storage or as far as this is provided for by the European legislator or another legislator in laws or regulations to which the controller is subject. If the storage purpose ceases to apply or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.

10. Rights of the data subject

  • a) Right to obtain confirmation - Every data subject has the right granted by the European legislator to obtain confirmation from the controller as to whether personal data relating to him are being processed. If a data subject wishes to exercise this right of confirmation, he or she may at any time contact an employee of the controller.
  • b) Right of access - Any person affected by the processing of personal data has the right, granted by the European Directives and Regulations, to obtain at any time and free of charge from the controller information on the personal data stored in relation to him/her and a copy thereof. In addition, the European Directives and Regulations have granted the data subject access to the following information:
    o    the purposes of the processing
    o    the categories of personal data processed
    o    the recipients or categories of reecipients to whom the personal data have been or will be disclosed, in particular in the case of recipients in third countries or international organisations
    o    if possible, the envisaged duration for which the personal data will be kept or, if that is not possible, the criteria for determining that duration
    o    the existence of a right to rectification or erasure of personal data concerning him or to restriction of processing by the controller or a right to object to such processing
    o    the existence of a right of appeal to a supervisory authority
    o    if the personal data are not collected from the data subject: all available information on the origin of the data
    o    the existence of automated decision-making, including profiling, in accordance with Article 22 (1) and (4) GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.

    The data subject shall also have the right to obtain information as to whether personal data have been transferred to a third country or to an international organisation. Where this is the case, the data subject shall also have the right to obtain information on the appropriate guarantees in connection with the transfer.
    If a data subject wishes to exercise this right of access, he or she may at any time contact an employee of the controller.
  • c) Right of rectification - Any person concerned by the processing of personal data has the right, granted by the European legislator, to request the rectification without delay of inaccurate personal data concerning him. The data subject shall also have the right to obtain the completion of incomplete personal data, including by means of a supplementary declaration, having regard to the purposes of the processing. If a data subject wishes to exercise this right of rectification, he or she may at any time contact a member of staff of the controller.
  • d) Right of erasure (right to be forgotten) - Any person affected by the processing of personal data has the right, granted by the European Directives and Regulations, to obtain from the controller the immediate erasure of personal data concerning him/her, if one of the following reasons applies and insofar as the processing is not necessary:
    o    The personal data have been collected or otherwise processed for purposes for which they are no longer necessary.
    o    The data subject withdraws his or her consent to the processing as referred to in Art. Paragraph 6 1 letter a DS-GVO or Art. ninth paragraph 2(a) of the DS-BER and there is no other legal basis for the processing.
    o    The data subject shall submit a statement of reasons in accordance with Art. 21 paragraph. 1 DS-GVO objects to the processing and there are no overriding legitimate reasons for the processing, or the data subject submits an objection in accordance with Art. 21 paragraph. 2 DS-GVO objected to the processing. o The personal data were processed unlawfully.
    o    The deletion of personal data is necessary to comply with a legal obligation under Union law or the law of the Member States to which the controller is subject.
    o    The personal data has been collected in relation to the information society services offered, in accordance with Art. 8 para. 1 DS-GVO levied.

    If any of the above reasons apply and a data subject wishes to request the deletion of personal data held by the Company, he/she may at any time contact an employee of the data controller. The Company's employee will ensure that the request for deletion is complied with immediately.
    If the personal data has been made public by the company and our company is responsible as per Art. Seventeen paragraphs. 1 DS-GVO requires the deletion of personal data, the company shall take reasonable measures, including technical measures, taking into account available technology and implementation costs, to inform other data controllers who process the published personal data that the data subject has requested these other data controllers to delete all links to these personal data or copies or replications of these personal data, unless the processing is necessary. The company's employee will take the necessary steps in individual cases.
  • e) Right to limit processing - Any person affected by the processing of personal data has the right, granted by the European Directives and Regulations, to request the controller to limit processing if one of the following conditions is met:
    o    The accuracy of the personal data is contested by the data subject, for a period of time that allows the controller to verify the accuracy of the personal data.
    o    The processing is unlawful, the data subject refuses to have the personal data deleted and instead requests that the use of the personal data be restricted.
    o    the controller no longer needs the personal data for the purposes of the processing, but the data subject needs them for the purpose of exercising, claiming or defending legal rights
    o    The data subject has lodged an objection to the processing in accordance with the provisions of Article 5(1)(b) of the Regulation. Art. 21 paragraph. 1 DS-GVO has been lodged and it is not yet clear whether the legitimate reasons of the person responsible outweigh those of the person concerned.
    If one of the above conditions is met and a data subject wishes to request the restriction of personal data stored by the Company, he/she may at any time contact an employee of the data controller to this end. The Company's employee will arrange for the restriction of the processing.
  • f) Right to data portability - Each data subject shall have the right granted by the European legislator to receive the personal data concerning him or her, which was provided to a controller, in a structured, commonly used and machine-readable format. It also has the right to transfer these data to another controller, without interference from the controller to whom the personal data have been made available, provided that the processing is based on the consent provided for in Art. Paragraph 6 1 letter a DS-GVO or Art. ninth paragraph 2 letter a DS-GVO or on a contract pursuant to Art. Paragraph 6 1 letter b) of the DPA and the processing is carried out by means of automated procedures, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
    Furthermore, in exercising his or her right to data portability pursuant to Art. 20 para. 1 GDPR the right to have the personal data transmitted directly from one controller to another, insofar as this is technically feasible and insofar as this does not affect the rights and freedoms of other persons. In order to assert the right to data portability, the data subject may at any time contact any employee of the company.
  • g) Right to object - Any data subject affected by the processing of personal data shall have the right granted by the European legislator to object, on grounds relating to his or her particular situation, at any time, to the processing of personal data concerning him or her, which is based on Art. 6 para. 1 letter e or f GDPR. This also applies to profiling based on these provisions.
    In the event of an objection, the company will no longer process the personal data unless we can prove compelling reasons for processing that are worthy of protection, which outweigh the interests, rights and freedoms of the person concerned, or the processing serves to assert, exercise or defend legal claims. Where the company processes personal data for the purpose of direct marketing, the data subject shall have the right to object at any time to the processing of personal data for the purpose of such marketing. This also applies to profiling, insofar as it is related to such direct mail. If the data subject objects to the company processing for direct marketing purposes, the company will no longer process the personal data for these purposes.
    In addition, the data subject has the right to object, for reasons connected with his/her particular situation, to the processing of personal data concerning him/her carried out by the Company for scientific or historical research purposes or for statistical purposes in accordance with Art. Eighty-nine paragraphs. 1 DS-GVO, unless such processing is necessary for the performance of a task in the public interest.
    In order to exercise the right to object, the data subject may contact any employee of the company. The data subject is also free, in the context of the use of information society services and notwithstanding Directive 2002/58/EC, to exercise his or her right to object by automated means using technical specifications.
  • h) Automated decisions in individual cases including profiling - Any data subject shall have the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which has legal effect against him or significantly affects him or her in a similar way, unless the decision (1) is necessary for the conclusion or performance of a contract between the data subject and the controller, or (2) la législation de l’Union ou des États membres à laquelle le responsable du traitement est soumis est admissible, et que cette législation contienne des mesures appropriées pour protéger les droits et libertés ainsi que les intérêts légitimes de la personne concernée, ou (3) avec l’explicit consentement de la personne concernée.
    Where the decision is (1) necessary for the conclusion or performance of a contract between the data subject and the controller, or (2) is taken with the express consent of the data subject, the firm shall take reasonable steps to safeguard the rights and freedoms and legitimate interests of the data subject, including at least the right to obtain the intervention of a person from the controller, to put forward his point of view and to challenge the decision. If the data subject wishes to exercise rights relating to automated decisions, he or she may at any time contact a member of staff of the controller.
  • i) Right to revoke data protection consent - Any person affected by the processing of personal data has the right granted by the European Directive and Regulation Giver to revoke consent to the processing of personal data at any time. If the data subject wishes to exercise his or her right to withdraw consent, he or she may at any time contact an employee of the controller.

11. Data protection for applications and in the application process
The controller collects and processes the personal data of applicants for the purpose of processing the application procedure. Processing may also be carried out electronically. This is particularly the case when an applicant submits relevant application documents by electronic means, for example by e-mail or via a web form on the website, to the controller. If the controller concludes an employment contract with an applicant, the transmitted data will be stored for the purpose of processing the employment relationship in compliance with the statutory provisions. If the controller does not conclude an employment contract with the applicant, the application documents shall be automatically deleted two months after notification of the rejection decision, provided that deletion does not conflict with any other legitimate interests of the controller. Other legitimate interest in this sense is, for example, a burden of proof in proceedings under the General Equal Treatment Act (AGG).

12. Privacy policy on the use and application of PIWIK
The data controller has integrated the PIWIK component on this website. PIWIK is an open source software tool for web analysis. Web analysis is the collection, collection and evaluation of data on the behaviour of visitors to websites. Among other things, a web analysis tool collects data on which website a person concerned came to a website from (so-called referrer), which sub-pages of the website were accessed or how often and for how long a subpage was viewed. A web analysis is mainly used for the optimization of a website and for cost-benefit analysis of internet advertising.
The software is operated on the server of the person responsible for processing, the log files which are sensitive to data protection laws are stored exclusively on this server. The purpose of the PIWIK component is the analysis of visitor flows on our website. The data and information obtained is used by the data controller, among other things, to evaluate the use of this website in order to compile online reports that show the activities on our website.
PIWIK sets a cookie on the information technology system of the person concerned. What cookies are has already been explained above. By setting the cookie, we are able to analyse the use of our website. By each call of one of the individual pages of this Internet site, the Internet browser on the information technology system of the person concerned is automatically prompted by the PIWIK component to transmit data to our server for the purpose of online analysis. In the course of this technical process, we obtain knowledge of personal data, such as the IP address of the person concerned, which serves us, among other things, to trace the origin of visitors and clicks.
Cookies are used to store personal information, such as the time of access, the location from which access was made and the frequency of visits to our website. Whenever you visit our website, this personal data, including the IP address of the Internet connection used by the person concerned, is transferred to our server. These personal data are stored by us. We do not pass on this personal data to third parties.
The person concerned can prevent the setting of cookies by our website, as described above, at any time by means of a corresponding setting in the Internet browser used and thus permanently object to the setting of cookies. Such a setting of the used Internet browser would also prevent PIWIK from setting a cookie on the information technology system of the person concerned. In addition, a cookie already set by PIWIK can be deleted at any time via an Internet browser or other software programs.
Furthermore, the data subject has the possibility to object to and prevent the collection of the data generated by PIWIK relating to the use of this website. For this purpose, the data subject must set an opt-out cookie under the link http://piwik. org/docs/privacy/. If the information technology system of the data subject is deleted, formatted or reinstalled at a later date, the data subject must set an opt-out cookie again at http://piwik. org/docs/privacy/. With the setting of the opt-out cookie, however, it is possible that the Internet pages of the controller are no longer fully usable for the data subject. Further information and the applicable data protection regulations of PIWIK can be found at http://piwik. org/docs/privacy/.

13. Privacy Policy for the Use of Google Web Fonts
This site uses so-called web fonts provided by Google for the uniform presentation of fonts. When you call up a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly. If your browser does not support web fonts, a standard font will be used by your computer. Further information on Google Web Fonts can be found at https://developers. google. com/fonts/faq and in the privacy policy of Google: https://www. google. com/policies/privacy/

14. Privacy policy for the use of Google Maps
This site uses the map service Google Maps via an API. The provider is Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. To use the functions of Google Maps it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission. More information on how we handle user data can be found in Google's privacy policy: https://www. google. de/intl/de/policies/privacy/

15. Payment method: Privacy policy for PayPal (Plus) as payment method
The data controller has integrated components of PayPal on this website. PayPal is an online payment service provider. Payments are processed via so-called PayPal accounts, which are virtual private or business accounts. In addition, PayPal offers the possibility to process virtual payments via credit cards if a user does not have a PayPal account. A PayPal account is managed via an email address, which is why there is no classic account number. PayPal makes it possible to initiate online payments to third parties or to receive payments. PayPal also assumes trustee functions and offers buyer protection services. The European operating company of PayPal is PayPal (Europe) S. à. r. l. & Cie. S. C. A. , 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg.
If the person concerned selects "PayPal (Plus)" as a payment option during the ordering process in our online shop, data of the person concerned is automatically transmitted to PayPal. By selecting this payment option, the person concerned consents to the transfer of personal data required for the processing of payments.
The personal data transmitted to PayPal is usually first name, last name, address, email address, IP address, telephone number, mobile phone number or other data necessary to process payments. For the processing of the sales contract, personal data are also necessary, which are in connection with the respective order.
The transmission of data is intended for payment processing and fraud prevention. The data controller will transmit personal data to PayPal in particular if there is a legitimate interest in the transmission. The personal data exchanged between PayPal and the data controller may be transferred by PayPal to credit reporting agencies. The purpose of this transmission is to check identity and creditworthiness.
PayPal may share personal information with affiliates and service providers or subcontractors as necessary to fulfill contractual obligations or to process the data on behalf of PayPal.
The person concerned has the possibility to revoke his or her consent to PayPal to handle personal data at any time. Revocation does not affect personal data that must be processed, used or transmitted for the (contractual) handling of payments. PayPal's current privacy policy can be found at https://www. paypal. com/de/webapps/mpp/ua/privacy-full.

16. Method of payment: Data protection regulations for giropay as a method of payment
On this Internet page, among other things, payment by means of Giropay is offered. The provider of this payment service is giropay GmbH, An der Welle 4, 60322 Frankfurt am Main, Germany (hereinafter "Giropay"). When you make payment via Giropay, Giropay collects various transaction data and forwards them to the bank with which you are registered with Giropay. In addition to the data required for the payment, Giropay may collect the following data within the framework of the transaction processing other data such as delivery address or individual items in the shopping cart.
Giropay then authenticates the transaction using the authentication procedure deposited with the bank for this purpose.
The payment amount is then transferred from your account to the municipal account. Neither we nor third parties have access to your account information. Details on payment with Giropay can be found in the General Terms and Conditions and the Giropay data protection regulations at: https://www. giropay. de/rechtliches/datenschutz-agb

17. Payment method: Privacy policy for Paydirekt as payment method
If you decide to use the payment method paydirekt, payment is made via the payment service provider paydirekt GmbH, Hamburger Allee 26-28, 60486 Frankfurt am Main. Your payment data (e. g. B. Payment amount, details of the payee) as well as your confirmation that the payment data are correct, collected by paydirekt GmbH for the execution of the paydirekt payment, processed and transmitted to your bank.
Die paydirekt GmbH authentifiziert die Zahlung über das für Sie bei Ihrer Bank hinterlegte Authentifizierungsverfahren. Weitere Informationen über die Weitergabe und Verarbeitung Ihrer Daten können Sie der paydirekt-Datenschutzerklärung entnehmen, die Sie unter folgendem Link einsehen können: https://www.paydirekt.de/agb/index.html

18. Payment method: Data protection regulations for credit card (Visa/Mastercard)as payment method
For (online) payment by credit card, your data will be recorded and stored at GiroSolution GmbH, Hauptstraße 27, 88699 Frickingen, Germany, and only passed on to the companies involved in the payment process. A storage of the credit card data by us does not take place.
The transmission of all data in the process is SSL encrypted.
Further information on the transfer and processing of your data can be found in the GiroSolution data protection declaration, which can be viewed at the following link: https://www. girosolution. de/rechtliches/datenschutz

19. Data protection when shipping with the parcel service DHL
The transmission of customer data is based on §5 PDSV (Postdienstdatenschutzverordnung) and §28 Abs. 1 BDSG (Federal Data Protection Act) in the context of the shipping order between the shipper and DHL for the purpose of delivery and tracking and require no consent of the recipient.

20.Legal basis of the processing
Art. 6 I lit. a DS-GVO serves our company as a legal basis for processing operations for which we obtain consent for a specific processing purpose. Where the processing of personal data is necessary for the performance of a contract to which the data subject is party, such as processing operations necessary for the supply of goods or provision of other services or consideration, the processing is based on Art. 6 I lit. b DS-GVO. The same applies to such processing operations which are necessary to carry out pre-contractual measures, for example in cases of enquiries about our products or services. If our company is subject to a legal obligation which makes the processing of personal data necessary, for example to fulfil tax obligations, the processing is based on Art. 6 I lit. c DS-GVO. In rare cases, the processing of personal data might be necessary to protect vital interests of the data subject or another natural person. This would be the case, for example, if a visitor to our company were to be injured and his name, age, health insurance details or other vital information were then to be passed on to a doctor, hospital or other third party. Then the processing would be done in Art. 6 I lit. d DS-GVO. Finally, processing operations could be based on Art. 6 I lit. f DS-GVO. Processing operations that are not covered by any of the aforementioned legal bases are based on this legal basis if processing is necessary to safeguard a legitimate interest of our company or a third party, provided that the interests, fundamental rights and freedoms of the data subject do not prevail. Such processing operations are permitted to us, in particular because they have been specifically mentioned by the European legislator. He considered that a legitimate interest could be assumed if the data subject is a customer of the controller (Recital 47 Sentence 2 GDPR).

21. Legitimate interests in the processing pursued by the controller or a third party
If the processing of personal data is based on Article 6 I lit. f DS-GVO, our legitimate interest is to conduct our business activities for the benefit of the well-being of all our employees and our shareholders.

22. Duration for which the personal data will be stored
The criterion for the duration of the storage of personal data is the respective statutory retention period. After expiry of the period, the corresponding data will be routinely deleted, as long as they are no longer necessary for the fulfilment of the contract or the initiation of the contract.

23. Provision of personal data as statutory or contractual requirement; Requirement necessary to enter into a contract; Obligation of the data subject to provide the personal data; possible consequences of failure to provide such data
We inform you that the provision of personal data is partly required by law (e. g. tax regulations) or are also based on contractual provisions (e. g. B. Information on the contractual partner). Sometimes it may be necessary for a contract to be concluded that a data subject provides us with personal data, which must subsequently be processed by us. For example, the data subject is obliged to provide us with personal data when our company concludes a contract with him or her. Failure to provide personal data would mean that the contract could not be concluded with the data subject. Prior to the provision of personal data by the data subject, the data subject must contact one of our employees. The employee clarifies to the data subject whether the provision of the personal data is required by law or contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data and the consequences of non-provision of the personal data.

24. Existence of automated decision making
As a responsible company, we do not use automated decision making or profiling.

25. Use of the SalesViewer® technology:
On this website, the SalesViewer® technology of SalesViewer® GmbH is used on the basis of legitimate interests of the website operator (Art. 6 para. 1 lit. f DSGVO) data is collected and stored for marketing, market research and optimisation purposes. A javascript-based code is used for this purpose, which serves to collect company-related data and the corresponding use. The data collected with this technology is processed via a non-reversible one-way function (so-called Hashing) encrypted. The data is immediately pseudonymised and is not used to personally identify the visitor to this website. The data stored within the scope of Salesviewer will be deleted as soon as they are no longer required for their intended purpose and the deletion is not opposed by any legal storage obligations. You can object to the collection and storage of data at any time with effect for the future by clicking on this link https://www. salesviewer. com/opt-out to prevent the collection by SalesViewer® within this website in the future. This will place an opt-out cookie for this website on your device. If you delete your cookies in this browser, you will have to click on this link again.

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