Shipping and Charges

Supplementary terms of delivery:

  • Dispatch usually immediately - exception: prepayment (dispatch after receipt of payment)
  • The surname fee (cost-intensive) amounts to 4. 50€ plus 2,50€ fee (cash directly to the delivery person upon receipt of the goods).
  • The goods remain the property of Canina pharma GmbH until full payment has been received and we accept no liability for printing errors.
  • Errors excepted, technical changes and improvements are possible and reserved.
  • Scope: The prices listed here apply exclusively to shipping within Germany.
  • You are entitled to exercise an unrestricted right of return within 14 days of receipt of the goods, provided the goods are in perfect and unopened condition.
  • Additional DHL fees ("crisis surcharge") apply for some countries.
  • NOTE on delivery time to Canada: DHL is currently processing standard shipping via sea freight. Delivery times can be up to approx. 40-60 days.