Code of Conduct

The Canina® Code of Conduct

Our Code of Conduct is a guideline for the entire company Canina© pharma GmbH and therefore applies equally to all of us. Specifically, it is aimed at the management, the executives and all our employees and suppliers. On the one hand, it represents the demands we place on ourselves to live up to the values and principles listed therein and, at the same time, signals responsible behavior towards our business partners, customers and our employees to the outside world.

Commitment of the company management

Canina© pharma GmbH considers it its duty to act economically, socially and ecologically. The company endeavors to conduct its business competently on an ethical and moral basis and to compete fairly in all markets in which it operates. This includes compliance with applicable laws and the acceptance of anti-trust prohibitions and restrictions on competition. We want to avoid gaining undue advantages over customers, suppliers or competitors at all costs.

Team spirit, constructive cooperation

We continuously question existing solutions and develop new ideas for the benefit of our customers. To this end, we promote constructive cooperation between our employees. Their interests and requirements are decisive for our work and further development. We can only be successful in the various business areas through consistent teamwork.

Standards of cooperation

We expect all our employees to act in accordance with the highest professional standards at all times. If employees violate existing guidelines, rules or regulations in the course of their work or through their behavior, they will be subject to disciplinary action.

Open communication with employees

We do not cover up misconduct. If employees report actual or suspected misconduct in good faith, we will not tolerate any attempts at intimidation or reprisals against them. We understand "in good faith" to mean that the employee is convinced that his/her account is true. This applies regardless of whether a subsequent investigation confirms the employee's version or not.

Dialogue with cooperation partners

All business information of our partners and their trade secrets are treated sensitively and confidentially as a matter of principle. Necessary documents are created and stored appropriately or, if necessary, returned or destroyed after the end of the collaboration.

Customer orientation

We always behave fairly, honestly and correctly towards our customers and business partners. We record the wishes, needs and expectations of our customers and business partners in order to ensure targeted implementation in products, services or other processes. Our primary goal is to build a long-term and stable relationship with our customers and business partners based on trust.

Acceptance of gifts, donations

Gifts to our employees - Our employees do not demand or accept any personal benefits from customers or suppliers that could influence or affect their own behavior with regard to their work for the company. If gifts are offered by third parties, they may only be accepted if they are common practice and can be recognized as a courtesy or favor (promotional gifts with the logo of the giving company, such as calendars or pens). In the case of gifts with a value exceeding the usual amount, the management must be informed. If this is not possible, these gifts must always be refused.

Gifts from our employees - Gifts from us may also only be offered within the usual framework for the business relationship and to a materially appropriate extent. The recipient must not be able to associate this with any obligation that would influence his/her business decisions.

Canina© pharma GmbH does not donate to political parties, individuals or organizations whose goals contradict our corporate philosophy or damage our reputation. The allocation of donations is always transparent.

Bribery and corruption

We do not tolerate any form of corruption or bribery, regardless of whether it damages our company assets or the assets of third parties.

We use control mechanisms to ensure that bribery, theft, embezzlement, fraud, tax evasion and money laundering are prevented.

Our employees are prohibited from accepting or granting favors of any kind (cash, trips, gifts, etc.) that are linked to an improper advantage (awarding of contracts, personal enrichment, etc.).

Our business partners are also required to avoid conflicts of interest that entail a risk of corruption and to report these to the management.

Privacy policy

We treat all personal data of our customers, business partners and employees with the utmost care. This includes names, addresses, telephone numbers and dates of birth or information about current health, and our employees are obliged to take all measures to secure the data that are suitable for protecting our IT system from both internal and external data theft. This applies in particular to passwords misused within the company and unauthorized downloading of files, especially inappropriate material from the Internet.

Protecting the environment

Protecting the environment and the climate are very important to us. Our employees are required to treat all natural resources used in our company (e.g. energy, water, land) with care. Our employees are expected to handle the manufacture and sale of our products responsibly.

Occupational safety

We attach great importance to the protection of our employees. Every employee is personally required to observe the occupational health and safety regulations and to report any irregularities immediately. Our managers in particular bear a great deal of responsibility in fulfilling the Code of Conduct. We comply with all laws and regulations relating to health and safety in the workplace to protect our employees. To this end, our managers in particular take measures to create a healthy and safe working environment for our employees.

Compliance with applicable law

We require all our employees to comply with all applicable laws, regulations and rules, and our managers in particular bear a high level of responsibility in fulfilling the Code of Conduct. Our managers therefore undertake to familiarize themselves with the laws, regulations and rules that are relevant to their area of responsibility and to comply with them without exception.the business practices of our business partners and their suppliers must also comply with the applicable laws. This applies in particular to imports, exports, domestic trade in goods, technologies or services, but also to payment and capital transactions, and our business partners must not violate economic embargoes or trade, import and export control regulations, nor must they finance terrorism.

Fair competition

We are committed to fair competition and comply with the laws and rules. We refrain from agreements on prices, conditions and strategies with competitors, suppliers, other companies and dealers that hinder fair competition. We do not take part in any anti-competitive boycotts.

Prohibition of discrimination

Any form of discrimination is prohibited as a matter of principle. Regardless of whether this relates to nationality, ethnicity, age, gender, sexual orientation, marital status, pregnancy, disability, religion or ideology, promotions and new appointments are always free of discrimination.

Dealing with internal company information

We attach great importance to ensuring that the products manufactured, the equipment used and the company's intellectual property are handled carefully and responsibly.

Protection from child or forced labor

We strictly reject any kind of child or forced labor without exception and expect the same from our business partners; school-age children (younger than 16 years) may not be employed even if the legal requirements of the respective country of our supplier would allow this.

Implementation and enforcement

Canina© pharma GmbH undertakes to make every effort to comply with the principles and values described in this Code of Conduct.